Archive for May, 2010
Instant Messaging and Online Help Desks
Instant Messaging and Online Help Desks By Kelsey Childress University libraries are large, complicated and confusing. It is not difficult to get overwhelmed trying to locate an article, book, or documentary using library online databases. Fear not, the online help desk is accessible by a few short clicks and a simple instant message. Online librarians [...]
May 16, 2010
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Tags: online help В· Posted in: Online Help

